Below are frequently asked questions by many of our guests. If there you have any other questions, you are always welcome to contact us directly. We’d be glad to help you.
What’s included in the price
Food and Lodging
- All accommodation
- Daily breakfast (except arrival day), several lunches, most dinners
- Table wine or beer at our group dinners
- Variety of fresh fruit, energy bars, sports drinks and bars; before and during each ride
- 2 cycling water bottles, for you to keep
- GPS bike computer to use while on trip. Loaded with daily rides
- Van support during the daily route
- Daily information on local sites
- In Situ Cycling Jersey
- Experienced trip leaders
- Support vehicle(s) providing all transportation and luggage transfers during the trip (when applicable)
- Basic bike mechanical support
- Spare bike tubes, chain lube, bike tools, floor pump and other minor bike supplies
- Transportation to/from group meals at restaurants, when applicable
- Transportation to/from optional afternoon activities supported by the leader (such as wine tastings, sight seeing, etc), when applicable
- Gratuities for all accommodations, group meals and group transportation included in the trip
- Airfare and ground transportation to and from the trip start/end
- Lodging before and after the trip
- Additional or special alcoholic drinks that are not part of our group dinners
- Bicycle Rental
- Bicycle Helmet, Shoes or Pedals
- Trip Insurance
- Personal items or services purchased during the trip
- Some meals are not included during the trip
- Gratuities for your In Situ Travel trip leaders.
How many people are on a trip?
The bike tours range from 4 to 10 guests (plus 1 or 2 guides). We believe small groups are key to providing personal and local experiences.
What are the meals like?
Every morning we’ll begin the day with a plentiful breakfast to fuel up for the day’s ride. Depending on the day, lunch will be either on the route or back at the inn. Dinners will be a mix of group dinners and as well as dinner on your own. We always focus on having hearty, regional food that satisfies the palate and quenches a cyclist’s hunger. At group meals, everything is included, including table wine or beer. You’re free to choose whatever soup, salad, appetizer, main course, and dessert you desire. Vegetarian and other dietary requirements are options as well. A questionnaire will be given to you at the time of your reservation in which you can indicate any dietary needs.
What are the accommodations like?
Part of our travel philosophy is that we think staying in authentic, local inns provide a unique character of the region we’re visiting. That’s why each of the properties we’ve chosen reflects the local flavor and most importantly feels like home. But just because we’re staying in an local house or inn, doesn’t mean that we’ve skimped on the amenities. Every room will have a private bath and many properties also have wireless internet, a swimming pool, sauna and/or jacuzzi too.
Can I join one of your trips if I’m traveling alone?
Absolutely! We welcome solo travelers. Please be advised that there is a single supplement of $500 if you’d like to reserve a room just for yourself. If you’d like to be paired with a roommate (of the same gender) the supplement will be waived if you sign up more than 30 days in advance. If no roommate is available, you will not be charged the supplement. The supplement applies to all solo travelers who sign up less that 30 days in advance if no other solo traveler is available for room share.
How do I make a reservation?
Call us toll free at 1.888.297.815, email us at email@example.com, or fill out our reservation form. A deposit of $500 per person is due at the time of the reservation. The balance is due 96 days prior to the trip. If you reserve within 96 days of the trip, the full balance is due at the time of the reservation. *The balance is due 126 days prior to the trip start for private, custom and special departures.
How far in advance do I need to book?
We recommend as far as in advance as possible. Trips do fill up, so it’s a good idea to reserve once you know you’d like to join us. You may book as late as 21 days in advance, based on availability.
What are In Situ’s policies if I need to change or cancel my trip?
If you cancel prior to 96 days before the trip, there is a $100 cancellation fee. If you cancel between 61-95 days prior to the trip, there is a cancellation fee equal to 30% of the trip. If you cancel between 31 and 60 days prior to the trip, there is a cancellation fee equal to 60% of the original trip price. There are no refunds for cancellations within 30 days of the trip start date.
If you change your trip prior to 96 days before the trip, there is no penalty. If you change your trip within 95 before the trip our cancellation fees apply. All changes must be for trips with departures within one calendar year of the original trip.
Private, Custom and Special Departures: If you cancel prior to 126 days before the trip, there is a $250 cancellation fee. If you cancel between 125-96 days prior to the trip, there is a cancellation fee equal to 30% of the trip. If you cancel between 61-95 days prior to the trip, there is a cancellation fee equal to 50% of the trip. If you cancel between 31 and 60 days prior to the trip, there is a cancellation fee equal to 75% of the original trip price. There are no refunds for cancellations within 30 days of the trip start date.
Please see In Situ’s Terms and Conditions for more details.
Do I need travel insurance?
In Situ Travel recommends travel insurance in the event of medical emergency, lost baggage or unforeseen events that force you to cancel your trip.
Are the trips guaranteed to run?
In Situ guarantees that a trip will run once a total of 4 guests have confirmed their reservations.
QUESTIONS ABOUT THE ROUTES AND CYCLING WITH IN SITU
How challenging are the rides?
That’s a complex question since what’s challenging for one person may be routine for someone else. At In Situ we love to ride and we know many of you do too, so we’ve chosen what we think are fun and challenging routes. Depending on the day, the ride can range from 50 to 90 miles with several sustained climbs. We balance the week’s itinerary, so that easier days follow more strenuous ones. It isn’t a race, so there’s no pressure to go fast, push yourself or compete with anyone else. You should however feel comfortable going on a moderately long ride and would hopefully look forward to it and enjoy it. Please see the specific trip itinerary for more details about the rides. And if you have questions, please just ask. We’re happy to help you find the right bike tour for you!
What kind of support is there on your bike tours?
We’ve always been independent travelers and we know many of you are too, so at In Situ we set you up well with GPS unit and a daily overview of the day’s ride and let you set the pace. There will always be a support vehicle on every ride. That vehicle is stocked with water, sports drinks, food and bike parts/tools. The vehicle is also available to you should you need a lift or just want to take a break.
Can my non-cycling travel partner join us?
Absolutely, but please be aware that some of our bike tour locations are better suited to non-cycling guests than others, due to what non-riding activities exist in each region. Please contact us to discuss specific trip details and options. firstname.lastname@example.org
Do I have to bring my own bike and other cycling equipment?
If you love your bike as much as we love ours, you’ll probably want to bring it along to fully enjoy the week’s adventures. However, we realize that some of you may not want to travel with your bike. Therefore, we have relationships at local bike shops that rent bikes to our guests (sizes and availability may vary). Even if you choose not to bring your bike, you should bring your helmet and pedals. There is specific info in the travel documents you receive once you reserve your trip. You can also contact us if you have any questions. 1.888.297.8151 or email@example.com
For the trips that stay in just one hotel for the week, won’t we repeat routes?
Part of In Situ’s extensive trip planning includes choosing locations that provide extensive route options. We’ve specifically chosen the regions and the accommodations that allow us not to repeat routes. While there may be some shared sections for the first/last few kilometers near our trip hotel, each bike route will be unique and new each day.